Account Manager - Sydney based

The Account Manager (AM) focuses primarily on managing the day-to-day client relationship and account - campaign design, execution, launch and optimization to meet business objectives. The AM works to become the clients’ day to day trusted business advisor working in close conjunction with the Business Development Manager. The AM is expected to drive client projects by leading an internal cross-functional team in close collaboration with Funbox clients.

Essential Job Functions/Activities

• Relationship Management - Understand client needs and objectives, manage client expectations & create Raving Fans!
• Communication Internal/External – Provide a high level of responsiveness (internal/client), emotional intelligence, presentation and writing skills and proactively communicate at all levels of the organization internal/external.
• Campaign Level Strategy & Tactics - Design and drive successful campaigns, creative tests and campaign level client recommendations/optimization to meet business objectives.
• Account Intelligence & Profitability - Monitor (daily), collect, analyse and communicate client results, successfully balancing the Funbox/Client ROI.
• Project Management & Prioritization – Coordinate and lead teams across departments/clients to get things done, including campaign launches, trouble-shooting and problem solving. Proactive and goal-oriented prioritization across clients/projects with the ability to understand the work, service levels and handle multiple projects while consistently meeting objectives.
• Subject Matter Expertise – Demonstrate proficiency in Funbox/Domain product and testing results knowledge and apply it to client implementations.

Minimum Job Requirements

We are looking for a highly motivated, detail-oriented professional to support the needs of clients. A strong candidate for this position will possess the following qualifications:

• Minimum Bachelors Degree.
• Minimum 2+ years relevant experience
• Proven excellence in client relations/service, communication, presentation and writing skills.
• 'Can do' attitude – Self starter, who thrives in a dynamic, fast paced start up environment.
• Proven ability to work in a team environment.
• Track record of working across an organization to get things done.
• Excellent project management and problem solving skills.
• Ability to collect, analyse and communicate client results.
• Ability to learn quickly and think strategically + identify areas of improvement and act on them.

Salary: $65K OTE + Super